Frequently Asked Questions
Everything you need to know about your Flamingo beauty experience.
Are Flamingo products cruelty-free?
Yes, we are committed to ethical beauty. All Flamingo products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund, even if the product has been opened.
Are your skincare products safe for sensitive skin?
Most of our products are formulated with gentle, natural ingredients. However, we recommend checking the full ingredient list on each product page or performing a patch test before full application.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also view your order status by logging into your Flamingo account.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.